PRIVACY POLICY, MEDICAL INFORMATION NOTICE & WEBSITE TERMS
Curific Implants Private Limited
Effective Date: 29 September 2026
Last Updated: 29 September 2026
Policy Year: 2026
Curific Implants Private Limited (“Curific Implants”, “Curific”, “we”, “us”, or “our”) respects your privacy and is committed to protecting personal information entrusted to us.
This Privacy Policy explains how we collect, use, store, disclose, protect, and otherwise process personal information when you visit or use curificimplants.com, contact us, purchase or enquire about our products, request services, submit medical or patient-related information, communicate with our team, submit complaints or product-quality information, apply for employment, or otherwise interact with Curific Implants.
This document also contains important provisions concerning medical information, medical devices, NPWT/VAC-related services, product complaints, website use, liability, communications, and other matters relevant to our business.
By using our website or voluntarily providing information to us, you acknowledge that you have read and understood this Policy to the extent applicable to you.
1. ABOUT CURIFIC IMPLANTS
Curific Implants Private Limited is a medical and surgical products company involved in the supply, distribution, marketing, sale, support, and/or provision of products and services relating to medical, surgical, wound-care and related healthcare requirements, including products and services that may involve wound dressings, surgical products, catheter fixation products, casting and splinting products, wound-care products, negative pressure wound therapy (NPWT/VAC therapy), and related healthcare solutions.
The exact intended use, indications, contraindications, warnings, precautions, storage requirements, and instructions for use of each medical device are product-specific and must be determined from the applicable product label, Instructions for Use (IFU), packaging, technical documentation, and directions of an appropriately qualified healthcare professional.
Nothing on this website should be interpreted as changing the intended use or approved indication of any medical device.
2. SCOPE OF THIS POLICY
This Policy applies to personal information collected through:
- Our website and web pages;
- Website enquiry and contact forms;
- Product enquiry forms;
- Customer support communications;
- Telephone calls and business communications;
- WhatsApp or other messaging channels used by Curific;
- Email communications;
- Product orders, quotations and enquiries;
- NPWT/VAC therapy enquiries and service requests;
- Patient or caregiver communications where applicable;
- Product complaints and quality-related communications;
- Warranty or support requests;
- Distributor, dealer, hospital and institutional communications;
- Feedback, reviews and testimonials;
- Marketing and advertising interactions;
- Recruitment and employment-related interactions, subject to the separate Employment & Recruitment Privacy Policy;
- Other legitimate business interactions with Curific.
This Policy does not necessarily apply to third-party websites, applications, payment gateways, social-media platforms, healthcare providers, hospitals, courier companies, advertising platforms, or other external services that have their own privacy policies.
3. INFORMATION WE MAY COLLECT
Depending on your interaction with Curific, we may collect different categories of information.
3.1 Identification and Contact Information
This may include:
- Full name;
- Phone number;
- Email address;
- Postal address;
- Billing address;
- Shipping address;
- City, state and country;
- Organisation, hospital, clinic, distributor or company name;
- Job title or professional designation;
- Contact preferences.
3.2 Account and Transaction Information
Where applicable, we may collect:
- Product enquiries;
- Orders and order history;
- Quotations;
- Invoices;
- Purchase details;
- Payment-related information;
- Delivery information;
- Returns or replacement information;
- Warranty information;
- Customer-service records.
Curific does not intend to store complete payment-card information where payment processing is performed by a third-party payment provider. Payment information may be processed directly by the relevant payment gateway or financial institution according to its own terms and privacy practices.
3.3 Medical and Healthcare Information
Where necessary for a particular product, service, support request, complaint, NPWT/VAC therapy enquiry, wound-care service or other healthcare-related interaction, we may receive or collect information such as:
- Patient name;
- Age or date of birth;
- Contact information;
- Healthcare provider or hospital details;
- Relevant medical history voluntarily provided;
- Wound-related information;
- Treatment-related information;
- Photographs of wounds or treatment areas where voluntarily submitted;
- Prescription or clinical information where required;
- Information concerning the use of a medical device;
- Product batch, lot, serial number or device identification information;
- Adverse event or product complaint information;
- Information required to investigate a product-quality or safety concern.
Health-related information is treated as information requiring heightened confidentiality and security controls.
You should only provide medical information that is necessary for the particular enquiry, treatment-support request, product complaint, service, or other legitimate purpose.
3.4 Technical and Website Information
When you access our website, certain technical information may be automatically collected, depending on the technologies deployed on the website.
This may include:
- IP address;
- Browser type;
- Device type;
- Operating system;
- Language preference;
- Pages visited;
- Approximate geographic information derived from technical data;
- Referring website;
- Date and time of access;
- Website interaction information;
- Device identifiers;
- Cookies and similar technologies.
3.5 Communication Information
We may retain information contained in communications with us, including:
- Emails;
- Contact-form submissions;
- WhatsApp messages;
- Customer-support communications;
- Telephone enquiry details;
- Product complaints;
- Feedback;
- Requests submitted through the website.
Where calls are recorded, we will provide an appropriate notice where required.
3.6 Employment and Recruitment Information
Curific may collect information from job applicants, employees, interns, contractors and other employment-related individuals for recruitment, verification, onboarding, employment administration, compliance and related purposes.
For detailed information regarding employment and recruitment data, please refer to our:
[Employment & Recruitment Privacy Policy →]
Suggested URL:
/employment-recruitment-privacy-policy/
4. HOW WE COLLECT INFORMATION
We may collect information:
- Directly from you;
- When you submit a website form;
- When you contact us by phone, email or messaging service;
- When you purchase or enquire about a product;
- When you request a quotation;
- When you request NPWT/VAC or related services;
- When you submit a product complaint;
- From hospitals, healthcare professionals, distributors or authorised representatives where legitimately provided;
- From our business partners and service providers;
- Automatically through website technologies;
- From publicly available business information where appropriate and lawful;
- From recruitment applications and employment-related submissions.
We aim to collect only information reasonably necessary for the relevant purpose.
5. PURPOSES FOR WHICH WE USE PERSONAL INFORMATION
We may process personal information for legitimate and lawful business purposes, including:
5.1 Customer Service
To:
- Respond to enquiries;
- Provide quotations;
- Communicate with customers;
- Provide product information;
- Handle requests and complaints;
- Provide technical or customer support.
5.2 Product Sales and Fulfilment
To:
- Process orders;
- Generate invoices;
- Arrange delivery;
- Coordinate dispatch;
- Manage returns and replacements;
- Provide warranty or after-sales support;
- Maintain transaction records.
5.3 Medical Device Safety and Quality
We may process information to:
- Investigate product complaints;
- Investigate suspected defects;
- Investigate adverse events;
- Conduct product quality assessments;
- Trace products, batches, lots or serial numbers;
- Conduct corrective or preventive actions;
- Handle safety-related communications;
- Support recalls or field safety actions where applicable;
- Fulfil applicable regulatory and reporting obligations.
5.4 NPWT/VAC and Healthcare-Related Services
Where applicable, information may be processed to:
- Assess service enquiries;
- Coordinate healthcare-related services;
- Communicate with patients, caregivers, hospitals or healthcare professionals;
- Coordinate device deployment, collection or return;
- Maintain device and service records;
- Track equipment issued or returned;
- Support service administration;
- Investigate complaints or incidents.
Curific does not guarantee any particular clinical outcome.
5.5 Business Operations
We may process information for:
- Accounting;
- Auditing;
- Taxation;
- Inventory management;
- Logistics;
- Procurement;
- Distributor management;
- Business administration;
- Internal reporting;
- Record keeping.
5.6 Website and Security
Information may be processed to:
- Operate our website;
- Maintain website security;
- Detect fraud or abuse;
- Prevent unauthorised access;
- Troubleshoot technical problems;
- Improve website functionality;
- Analyse website performance.
5.7 Marketing and Communications
Where permitted and where applicable, we may use contact information to send:
- Product information;
- Service information;
- Company updates;
- Educational material;
- Promotional communications;
- Offers;
- Event information.
You may opt out of marketing communications where applicable.
Opting out of marketing communications will not necessarily stop essential transactional, service, safety, regulatory or complaint-related communications.
5.8 Legal and Regulatory Compliance
We may process and retain information when necessary to:
- Comply with applicable laws;
- Respond to lawful requests;
- Maintain legally required records;
- Meet medical-device regulatory requirements;
- Investigate complaints;
- Protect our legal rights;
- Establish, exercise or defend legal claims;
- Cooperate with competent authorities.
6. LEGAL BASIS AND LAWFUL PROCESSING
We process personal information only for lawful and legitimate purposes and, where required, based on appropriate consent or other legally recognised grounds.
Depending on the circumstances, processing may be based on:
- Consent;
- Your request for a product, service, quotation or communication;
- Performance of a contract or transaction;
- Compliance with a legal or regulatory obligation;
- Protection of rights and interests;
- Legitimate business purposes where legally permitted;
- Medical-device safety, quality and regulatory requirements;
- Other grounds permitted by applicable law.
Where consent is relied upon and applicable law provides for withdrawal of consent, you may withdraw it using the contact details provided in this Policy. Withdrawal of consent does not affect processing already lawfully carried out before withdrawal.
7. MEDICAL INFORMATION AND MEDICAL DISCLAIMER
7.1 General Information Only
Information published on this website may include general information about medical devices, wound care, NPWT/VAC therapy and related healthcare products.
Such information is provided for general informational purposes and should not be considered a substitute for:
- Medical diagnosis;
- Clinical examination;
- Professional medical advice;
- A prescription;
- Treatment planning;
- Emergency medical care.
7.2 Healthcare Professional Responsibility
Medical devices must be used according to their intended purpose, applicable Instructions for Use, product labelling and directions provided by an appropriately qualified healthcare professional where required.
Patients and caregivers should not independently alter prescribed treatment, wound-care procedures, device settings, dressings, therapy duration or other clinical instructions based solely on information appearing on this website.
7.3 NPWT/VAC Therapy
NPWT/VAC therapy may require appropriate clinical assessment, device selection, wound assessment, dressing selection, monitoring and follow-up.
Information on this website does not replace clinical assessment or professional medical supervision.
Where NPWT/VAC equipment is supplied, loaned, rented, serviced or otherwise provided, the applicable service agreement, prescription, clinical protocol, product documentation and terms of supply will govern the arrangement.
7.4 Emergencies
The website is not an emergency medical service.
In an emergency, contact your local emergency service or seek immediate care from the nearest appropriate healthcare facility.
7.5 No Guarantee of Clinical Outcome
Curific does not guarantee that any particular medical device, dressing, therapy, treatment-support service or healthcare solution will produce a specific clinical result.
Clinical outcomes may depend on patient condition, wound characteristics, comorbidities, treatment protocol, healthcare-provider decisions, compliance, infection status and numerous other factors.
8. MEDICAL DEVICE INFORMATION AND REGULATORY COMPLIANCE
Curific seeks to provide product information accurately and responsibly.
Medical devices supplied or marketed by Curific may be subject to applicable Indian medical-device laws, rules, licensing requirements, standards, labelling requirements, quality requirements and regulatory controls.
Product classification, intended use, licensing requirements and regulatory status may differ between products.
Accordingly:
- Product information should be read together with the applicable label and IFU.
- Product availability may vary.
- Product specifications may change where permitted.
- Images may be illustrative unless expressly stated otherwise.
- Packaging may vary between batches or product versions.
- No statement on this website should be interpreted as an additional medical indication.
- Curific will not represent a product as approved, licensed, certified or authorised unless the relevant status actually applies.
Where applicable, Curific may maintain records necessary for product traceability, quality management, complaints, adverse-event handling, recalls, corrective actions and regulatory reporting.
9. PRODUCT COMPLAINTS, ADVERSE EVENTS AND SAFETY REPORTING
Product safety and quality are important to Curific.
If you believe that a Curific product has:
- Caused or contributed to an injury;
- Malfunctioned;
- Been damaged;
- Been contaminated;
- Been incorrectly labelled;
- Been supplied incorrectly;
- Caused an unexpected reaction;
- Presented a potential safety concern;
- Been counterfeit or suspicious;
please contact us as soon as reasonably possible.
Where available, please provide:
- Product name;
- SKU or model number;
- Batch/lot number;
- Serial number;
- Date of purchase;
- Date of use;
- Description of the issue;
- Relevant photographs;
- Hospital/clinic information, where applicable;
- Patient information reasonably necessary to investigate the issue;
- Contact details.
Curific may use this information to investigate the complaint, perform quality assessment, undertake corrective action, communicate safety information, and make regulatory reports where required.
Please do not send unnecessary patient information.
10. DISCLOSURE OF PERSONAL INFORMATION
We may disclose personal information only where reasonably necessary and permitted by applicable law.
Recipients may include:
10.1 Service Providers
Such as:
- Website hosting providers;
- IT providers;
- CRM providers;
- Cloud-storage providers;
- Email service providers;
- Communication providers;
- Logistics and courier partners;
- Payment processors;
- Accounting providers;
- Professional advisers.
Such providers may process information only for legitimate services provided to or for Curific, subject to appropriate contractual or legal safeguards where applicable.
10.2 Healthcare and Business Partners
Where necessary for a requested service, product support, healthcare coordination, complaint investigation or legitimate business purpose, information may be shared with:
- Hospitals;
- Doctors;
- Clinics;
- Healthcare professionals;
- Distributors;
- Dealers;
- Service providers;
- Business partners.
Where medical information is involved, disclosure will be limited to what is reasonably necessary for the relevant purpose.
10.3 Regulatory and Government Authorities
Information may be disclosed where required by:
- Applicable law;
- Court orders;
- Government authorities;
- Regulatory authorities;
- Medical-device authorities;
- Law-enforcement authorities;
- Tax authorities;
- Other competent authorities.
10.4 Corporate Transactions
In connection with:
- Merger;
- Acquisition;
- Restructuring;
- Sale of assets;
- Financing;
- Business transfer;
- Corporate reorganisation;
personal information may be transferred as part of the relevant transaction, subject to applicable law.
11. INTERNATIONAL DATA TRANSFERS
Some third-party service providers used by Curific may process information outside India.
Where personal information is transferred outside India, Curific will take steps required by applicable law and applicable contractual, organisational and security requirements.
International transfers may be necessary for certain website, cloud, communication, analytics, payment, hosting or business-management services.
12. DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, unless a longer period is required or permitted by law.
Retention periods may depend on:
- Nature of the information;
- Purpose of processing;
- Customer relationship;
- Medical-device requirements;
- Product traceability;
- Complaint investigation;
- Regulatory obligations;
- Accounting and tax requirements;
- Warranty requirements;
- Legal claims;
- Dispute resolution;
- Security requirements.
Medical-device complaint, traceability, quality, adverse-event and regulatory information may need to be retained for longer periods where required by applicable regulatory requirements.
When information is no longer required, it may be deleted, anonymised, securely destroyed or otherwise disposed of in accordance with our applicable retention procedures.
13. DATA SECURITY
Curific takes reasonable technical and organisational measures to protect personal information against:
- Unauthorised access;
- Unauthorised disclosure;
- Loss;
- Misuse;
- Alteration;
- Destruction;
- Unauthorised processing.
Security measures may include:
- Access controls;
- Password protection;
- Secure hosting;
- Encryption where appropriate;
- Limited employee access;
- Authentication controls;
- Backups;
- Monitoring;
- Security updates;
- Internal procedures.
However, no electronic transmission, website, storage system or method of communication can be guaranteed to be completely secure.
You are responsible for protecting your own account credentials, devices and login information where applicable.
14. DATA BREACHES AND SECURITY INCIDENTS
If Curific becomes aware of a personal-data breach or security incident that requires notification under applicable law, Curific will take appropriate steps to investigate, contain, mitigate and report the incident as required.
Depending on the circumstances, Curific may:
- Investigate the incident;
- Restrict or suspend affected access;
- Preserve relevant evidence;
- Take corrective measures;
- Notify affected individuals where required;
- Notify competent authorities where required;
- Implement additional security controls.
15. COOKIES AND SIMILAR TECHNOLOGIES
Our website may use cookies and similar technologies.
These technologies may be used for:
- Essential website functionality;
- Security;
- Preferences;
- Analytics;
- Website performance;
- Advertising;
- Conversion measurement;
- Understanding website usage.
Third-party technologies may include services provided by analytics, advertising, social-media, hosting or other technology providers.
Depending on the configuration of the website, these services may process information such as IP addresses, device information, browser information, website activity and interaction data.
You may control cookies through your browser settings and, where implemented, through our website cookie controls.
Disabling certain cookies may affect website functionality.
16. ADVERTISING AND MARKETING TECHNOLOGIES
Curific may use online advertising and marketing technologies to promote its products and services.
Depending on the technologies actually installed on the website, these may include:
- Google advertising services;
- Meta advertising services;
- Conversion tracking;
- Remarketing technologies;
- Analytics tools;
- Lead-generation systems.
These services may receive information about your interaction with our website or advertisements according to their own terms and privacy policies.
Curific does not sell personal information to advertisers.
Marketing communications may be discontinued where applicable by using the available unsubscribe mechanism or by contacting us.
17. THIRD-PARTY WEBSITES AND SERVICES
Our website may contain links to third-party websites, including:
- Payment providers;
- Social-media platforms;
- Healthcare resources;
- Manufacturers;
- Distributors;
- Logistics providers;
- Government websites;
- Other external resources.
Curific is not responsible for the privacy practices, security, content or policies of third-party websites.
You should review the privacy policy and terms of any third-party service before providing information to it.
18. YOUR PRIVACY RIGHTS
Subject to applicable law, individuals may have rights concerning their personal information, which may include:
- Requesting information regarding processing;
- Requesting correction of inaccurate information;
- Requesting updating of information;
- Requesting deletion or erasure where legally applicable;
- Withdrawing consent where processing is based on consent;
- Raising a grievance;
- Exercising other rights available under applicable data-protection law.
The availability and scope of these rights may depend on the applicable law, the nature of the information and the purpose for which it is processed.
Requests may be submitted using the contact details in the Grievance and Contact Information section below.
Curific may need to verify your identity before processing a request in order to protect personal information from unauthorised access.
19. CHILDREN’S INFORMATION
Our website is not intended to knowingly collect personal information from children except where such collection is permitted and appropriately handled under applicable law.
Where healthcare services or products concern a child, information may be provided by a parent, legal guardian or authorised person.
If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review the situation and take appropriate action where required.
20. EMPLOYMENT AND RECRUITMENT
Curific may collect personal information from job applicants, employees, interns, consultants, contractors and other employment-related individuals for legitimate recruitment, employment and administrative purposes.
Such information may include:
- Name;
- Contact details;
- Resume/CV;
- Education;
- Employment history;
- Qualifications;
- References;
- Interview information;
- Identification information;
- Salary and employment information;
- Other information voluntarily provided for recruitment or employment.
Employment and recruitment information is handled under our separate:
[Employment & Recruitment Privacy Policy →]
Suggested URL:
/employment-recruitment-privacy-policy/
This Privacy Policy does not replace employment contracts, employee handbooks, workplace policies, statutory employment requirements, or other HR policies applicable to employees and workers.
21. USER-SUBMITTED CONTENT, REVIEWS AND TESTIMONIALS
If you voluntarily provide:
- Reviews;
- Testimonials;
- Feedback;
- Photographs;
- Videos;
- Product experiences;
- Other content;
Curific may use that information for customer-service, quality, marketing or other legitimate purposes where permitted.
We will seek appropriate permission where required before publicly publishing identifiable testimonials, patient photographs, clinical photographs or similar personal content.
You should not submit photographs or medical information relating to another individual unless you have the authority or permission to do so.
22. INTELLECTUAL PROPERTY
Unless otherwise stated, the content of this website, including:
- Logos;
- Brand names;
- Product names;
- Text;
- Graphics;
- Product photographs;
- Images;
- Videos;
- Designs;
- Website layout;
- Software;
- Documentation;
is owned by or licensed to Curific Implants Private Limited or its respective licensors.
You may not reproduce, copy, modify, distribute, publish, sell, license or commercially exploit website content without prior written permission, except where permitted by applicable law.
23. WEBSITE CONTENT AND ACCURACY
Curific makes reasonable efforts to keep website information accurate and current.
However:
- Product availability may change;
- Specifications may change;
- Packaging may change;
- Images may be illustrative;
- Prices may change;
- Product information may be updated;
- Website content may contain inadvertent errors;
- Third-party information may change.
Curific reserves the right to correct, update, modify or remove website content without prior notice.
The most current applicable product label, IFU, quotation, purchase documentation or written communication should be relied upon for specific product requirements.
24. PRODUCT ORDERS, QUOTATIONS AND PRICING
Website information regarding products, services and prices does not necessarily constitute a binding offer.
Orders may be subject to:
- Product availability;
- Confirmation;
- Pricing;
- Applicable taxes;
- Shipping charges;
- Customer verification;
- Prescription or professional requirements where applicable;
- Payment requirements;
- Regulatory restrictions;
- Territory restrictions.
A quotation issued by Curific may contain additional terms that govern the relevant transaction.
Where there is a conflict between general website information and a specific written quotation, invoice, purchase agreement, product documentation or contract, the applicable transaction-specific document will govern to the extent permitted by law.
25. RETURNS, REPLACEMENTS AND REFUNDS
Returns, replacements and refunds are subject to the applicable product category, purchase terms, invoice, warranty conditions, applicable law and Curific’s return or replacement procedures.
Certain medical devices and sterile healthcare products may not be eligible for return after opening or use where return would compromise safety, sterility, traceability or regulatory requirements.
A product should not be returned without following the applicable return procedure.
Nothing in this Policy is intended to exclude or restrict any consumer right that cannot lawfully be excluded or restricted.
26. WARRANTY AND PRODUCT LIABILITY
Where a product carries a written warranty, the warranty terms applicable to that product will govern.
Warranty coverage may be subject to:
- Correct use;
- Intended use;
- Storage requirements;
- Handling;
- Maintenance;
- Installation requirements;
- Applicable IFU;
- Proof of purchase;
- Product identification;
- Warranty period.
Curific does not exclude liability that cannot legally be excluded or limited under applicable law.
Nothing in this Policy is intended to remove statutory consumer protections or other mandatory legal rights.
27. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Curific will not be responsible for losses arising solely from:
- Misuse of a product;
- Use outside the intended purpose;
- Failure to follow the IFU;
- Failure to follow professional medical advice;
- Unauthorised modification of a device;
- Improper storage;
- Improper installation;
- Unauthorised repairs;
- Use of counterfeit or unauthorised products;
- Information obtained from third-party websites;
- Unauthorised access caused by circumstances beyond reasonable control;
- Internet or telecommunications failures;
- Events outside Curific’s reasonable control.
However, nothing in this Policy shall:
- Exclude liability that cannot legally be excluded;
- Limit mandatory statutory rights;
- Limit liability where prohibited by applicable law;
- Override an applicable written contract;
- Remove rights or remedies available under applicable consumer, medical-device, data-protection or other laws.
28. FORCE MAJEURE
Curific will not be responsible for delays or failures caused by circumstances beyond its reasonable control, including where applicable:
- Natural disasters;
- Floods;
- Fire;
- Epidemics or pandemics;
- War;
- Terrorism;
- Government restrictions;
- Regulatory action;
- Transport disruptions;
- Supply-chain interruptions;
- Strikes;
- Power failures;
- Internet failures;
- Cybersecurity incidents;
- Shortages of raw materials;
- Other events beyond reasonable control.
Where required by law, this provision will be interpreted subject to applicable statutory rights.
29. FRAUD, MISUSE AND UNAUTHORISED ACTIVITY
You must not use our website or services to:
- Commit fraud;
- Misrepresent your identity;
- Submit false information;
- Attempt unauthorised access;
- Introduce malware;
- Interfere with website operation;
- Scrape or copy website content unlawfully;
- Attempt to access another person’s information;
- Submit fraudulent product complaints;
- Misuse medical devices;
- Impersonate Curific personnel;
- Engage in unlawful activities.
Curific may suspend access, investigate activity and take appropriate legal or other action where permitted by law.
30. RECORD KEEPING AND AUDIT
Curific may maintain records necessary for:
- Customer service;
- Orders;
- Product traceability;
- Medical-device quality management;
- Complaint handling;
- Adverse-event investigations;
- Regulatory reporting;
- Accounting;
- Taxation;
- Legal claims;
- Internal audits;
- Business administration.
Access to such records may be restricted to authorised personnel and service providers.
31. CHANGES TO THIS POLICY
Curific may update this Policy from time to time to reflect:
- Changes in law;
- Regulatory requirements;
- Changes in our business;
- Changes to our website;
- New services;
- Changes to data-processing practices;
- Security improvements.
The updated Policy will be published on this page with a revised Last Updated date.
Where required by applicable law, we may provide additional notice or obtain consent for material changes.
32. GRIEVANCE REDRESSAL
If you have a question, concern, complaint or grievance regarding:
- Personal information;
- Privacy;
- Data processing;
- Medical information;
- Product complaints;
- Website practices;
- Customer service;
- Data-security concerns;
you may contact our designated Grievance Officer.
Grievance Officer
Name: Mathew John
Phone: +91 98119 39874
Email: info@curificimplants.com
Company Contact
Curific Implants Private Limited
Phone: 8800994468
Email: info@curificimplants.com
When submitting a grievance, please provide sufficient information to enable us to understand and investigate the matter.
Where appropriate, please include:
- Your name;
- Contact details;
- Nature of the grievance;
- Relevant transaction/order number;
- Product name;
- Batch/lot/serial number where applicable;
- Relevant dates;
- Supporting documents.
Please do not include unnecessary medical or personal information.
Curific will handle grievances in accordance with applicable law and its internal procedures.
33. DATA REQUESTS
For privacy-related requests, you may contact:
Grievance Officer: Mathew John
Phone: +91 98119 39874
Email: info@curificimplants.com
Requests may include, where applicable:
- Correction of personal information;
- Updating information;
- Deletion requests;
- Withdrawal of consent;
- Questions concerning data processing;
- Privacy complaints;
- Other applicable data-rights requests.
Curific may request reasonable information to verify the identity and authority of the person submitting the request.
34. GOVERNING LAW
This Policy and your use of the website are intended to be governed by the applicable laws of India.
Nothing in this Policy prevents an individual from exercising a statutory right or remedy available under applicable law.
Any dispute shall be subject to the jurisdiction of the courts or competent authorities having jurisdiction under applicable Indian law.
35. SEVERABILITY
If any provision of this Policy is found to be invalid, unlawful or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
The invalid provision will be interpreted or modified to the minimum extent necessary to make it legally effective, where legally permissible.
36. NO WAIVER
Failure by Curific to enforce any provision of this Policy does not constitute a waiver of its right to enforce that provision or any other provision in the future.
37. ENTIRE POLICY
This Policy represents the general privacy and website framework applicable to information handled through Curific’s website and related interactions.
Additional terms may apply to:
- Specific products;
- Product warranties;
- Purchase orders;
- Distributor agreements;
- Service agreements;
- NPWT/VAC service arrangements;
- Employment;
- Recruitment;
- Vendor relationships;
- Healthcare-provider arrangements;
- Other contractual relationships.
Where a specific written agreement applies, its terms will govern the relevant relationship to the extent permitted by applicable law.
38. CONTACT US
For general enquiries:
Curific Implants Private Limited
Phone: 8800994468
Email: info@curificimplants.com
For privacy grievances and data-related concerns:
Mathew John
Grievance Officer
Phone: +91 98119 39874
Email: info@curificimplants.com
POLICY INFORMATION
Company: Curific Implants Private Limited
Website: curificimplants.com
Policy: Privacy Policy, Medical Information Notice & Website Terms
Effective Date: 29 September 2026
Last Updated: 29 September 2026
Year: 2026
© 2026 Curific Implants Private Limited. All rights reserved.
